The Westin Dhaka team works to attain stellar profits, Spa award

-A Monitor Report 01 Nov, 2017  |    -      +
Dhaka : The gross operating profit (GOP) of The Westin was 58 per cent over the previous year and this year the hotel also hopes to attain similar growth. This is the most profitable hotel in Asia Pacific among some 600 Marriott hotels.

"We are the Number 1," said Shakawath Hossain, Resident Manager (Acting General Manager from December 20, 2016 till present) of the Westin Dhaka.

We also received the Spa award, the first hotel in the city to do so, said Hossain, the youngest Bangladeshi to attain the position of Resident Manager, who with his team attained the stellar position and Spa award for the hotel.

The hotel's Food and Beverage revenue is also highest in the region, Hossain said thanking the owners for having confidence in him and giving him the responsibility to run the hotel.

My responsibility is generating revenue, providing customer service par excellence, reporting the owners and the mother company, said the hospitality professional who did his internship at Pan Pacific Sonargaon and joined The Westin at its inception.

And by the figures Shakhawath gave, the hotel is doing extremely well under his stewardship.

In his efforts, he is being helped by another young professional_ Md Al Amin, Director, Sales and Marketing, The Westin from January 2016 till present.

The two felt that the courses being offered at the hospitality training institutes of the country should be updated, be realistic and more hands-on.

Both hoped that more youths would join hospitality profession and come up the ranks like them.

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