SIA introduces mobile boarding passes via Google Pay

- A Monitor report 03 Sep, 2018  |    -      +
SINGAPORE : Customers travelling with Singapore Airlines (SIA) can now have the added flexibility of saving their mobile boarding pass on Google Pay, the digital wallet platform and online payment system developed by Google. This is the first time an airline in the Asia-Pacific region has such a capability on Google Pay.

With this new initiative, customers can simply produce their boarding pass, which is saved to Google Pay, and proceed straight to the boarding gate after clearing immigration formalities.

A customer will require an Android mobile device and first generate his or her mobile boarding pass via the SingaporeAir mobile app before being able to save it to Google Pay.

Prior to introducing this feature, SIA also embarked on other digital projects with Google to develop a more efficient on-ground experience for customers. These include initiatives with Google Flight, Google Now and the more recent Google Home. Through these initiatives, customers are able to search for flight information, receive booking confirmation emails and set reminders for upcoming flights with ease.

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