A Monitor Report 28 Jun, 2017  |
: Etihad Airways has amended its limousine service, following a review of its use by premium guests across all major markets.
The complimentary chauffeur service will only be available at Etihad Airways’ Abu Dhabi hub and replaced with a paid option at specially negotiated rates in all other cities.
The changes will be implemented from July 3rd.
As part of the initiative to improve the value proposition for travellers, the airline will also extend the paid airport transfer option to all guests across all cabins and allow Etihad Guest members to accrue miles on their chauffeur bookings.
Guests travelling in The Residence on-board the flagship Airbus A380 fleet will continue to receive complimentary chauffeur services at all A380 destinations – Abu Dhabi, London, Paris, Sydney and New York.
First and Business Class tickets issued prior to July 3rd will not be affected by these changes and will receive complimentary chauffeur service across destinations where the service is currently offered.
On the ground, premium class guests can enjoy free access to Etihad Airways’ collection of outstanding lounges.
“By offering paid access to Economy Class guests, these signature lounges can now be enjoyed by all who desire to experience our award-winning facilities.”
Guests travelling on Etihad Airways Business Class tickets can now also pay and upgrade to the airline’s luxurious flagship First Class Lounge & Spa when flying from, or transiting through Abu Dhabi.
In-flight, Etihad Airways has introduced an innovative new ‘Neighbour-Free Seat’ option in Economy Class.
The service provides guests with the option to enhance their flying experience by ‘bidding’ for up to three empty seats next to their original seat - subject to availability and cabin configuration.
This gives guests the opportunity for increased space, comfort and privacy, at a price that is affordable. Guests can bid at the time of booking online.
Successful bids will be confirmed 30 hours prior to departure.