DHL Express Bangladesh leads in logistics innovation, expansion

Dhaka : Market leader in the country's air express sector-DHL Express Bangladesh-has been significantly expanding its operations to cater to the diverse needs of individuals, small businesses and large corporations since its inception in 1979.  Over the years, its network has grown to include numerous service points, service centres and vehicles that span across the country.

Md Miarul Haque, Managing Director of DHL Express Bangladesh, discussed this growth in a recent interview with The Bangladesh Monitor at his office in the capital.

DHL Express has made notable investments, including the introduction of the first-ever network flight in Bangladesh, the deployment of electric vehicles and the expansion of service centres.

With a widespread network of retail outlets across the country, DHL Express ensures that its services are easily accessible to customers.

Additionally, DHL's global network supports a range of logistics solutions tailored to various business needs.

By leveraging its strategically located hubs and comprehensive transportation infrastructure, DHL Express Bangladesh ensures efficient movement of goods across borders.

This global presence also enhances support for international trade compliance and regulatory requirements.

Md Miarul Haque, Managing Director, DHL Express BD

Md Miarul Haque highlighted that Bangladesh is emerging as a key growth market in the Asia Pacific region.

The combination of DHL Express's extensive network, dedicated local workforce and strategic investments underscores the country's critical role in their regional operations, making it a central part of their business strategy in South Asia.

This commitment is why DHL continues to invest significantly in Bangladesh, improving infrastructure and service capabilities to support the industry's growth.

However, this expansion comes with challenges. Infrastructure limitations, such as inadequate road networks, congested gateway spaces and outdated facilities, pose significant concerns.

Regulatory complexities, including bureaucratic customs procedures, can lead to prolonged processing times and increased costs.

To address these challenges, Miarul suggests that stronger collaboration between the interim government and private sector stakeholders is essential. This partnership can help tackle infrastructure and regulatory issues more effectively.

Additionally, investing in workforce training and skill development will ensure the industry has the talent needed to manage and operate advanced logistics systems.

As DHL Express Bangladesh continues to lead with innovation and commitment, the company's strategic investments in infrastructure, sustainability and technology are poised to shape the future of the air express industry in Bangladesh, ensuring sustained growth and enhanced service excellence for years to come.