Korean Air Cargo enhances operations with cloud-based technology

-A Monitor Report01 May, 2019 | 1213 Views|-+
Seoul: Korean Air has implemented iCargo, a new cargo system based on cloud-technology.

Produced in partnership with IBS Software, the internet-based iCargo solution manages and controls cargo logistics at 130 domestic and overseas stations that have already been added to the system.

The technology combines the full scope of end-to-end cargo business functions for Korean Air, including: reservations, sales, terminal operations, revenue accounting, cargo portal and more, into a single integrated system.

iCargo also provides up-to-date information via a customised monitoring function and tracks the status of shipments in real-time through e-mail or SMS, depending on the customer's preference.

"The next-generation cargo system, based on cloud technology, is part of our digital transformation of the future. Launched in April, the new system will lead change and further enhance the quality of customer service in the fiercely competitive cargo industry," said Sam Noh, Senior Vice President and Head of Cargo Business Division, Korean Air.

Korean Air also has plans to introduce an AI-based Cargo Revenue Management System (RMS) solution in the months ahead.

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