Dubai: To provide own customers peace of mind Emirates airline has extended its booking waiver for travel through 31 May 2022. Customers now can book with confidence knowing they are fully supported should their travel situation change.
Since March 2020, Emirates airline has helped over 2 million customers make multiple date or destination changes, or exchange their tickets for vouchers to be utilised for future travel. More than 92,000 customers have exchanged their tickets for travel vouchers, and more than 38,000 of them have flown and are planning to fly with their redeemed vouchers for tickets. Earlier Emirates offered industry’s most generous ticket validity, giving customers the option to hold or use their ticket anytime for more than 24 months.
Besides, Emirates has processed nearly 3.3 million refund requests to date since the start of the pandemic. The airline has bolstered its capabilities to manage refunds for tickets. The airline also introduced industry’s most comprehensive multi-risk travel cover in December 2020 to bring back confidence of air travelers.
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