DOHA: Qatar Airways has launched a bilingual and dedicated 24 hours Customer Service channel on Twitter QRsupport
Using the dedicated support handle of QRsupport, passengers can raise their enquiries and receive replies 24-hours-a-day, seven-days-a-week in English and Arabic from the airline’s Customer Service team.
“Social media has transformed the way and speed in which people interact with one another and businesses, so we are delighted that this new Twitter handle demonstrates our ongoing commitment to innovate and to continue raising the bar in anticipating and meeting the needs of our passengers, quickly and smoothly,” said Ehab Amin, Chief Commercial Officer, Qatar Airways.
“Qatar Airways will continue to enhance our renowned customer service both in the sky and on the ground, recognising the increasingly important role played by social media. We are committed to continually evolving and offering even more ways for our passengers to communicate with us.”